An AI-assisted month-end close uncovered roughly $10,000 in payment discrepancies. The bigger surprise was what it suggested about running a business.
I Thought My Books Were Fine. Then AI Started Asking Questions.
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OWNER · OPERATOR · WRITER
What I’m Working On
I lead IT Assure, where my focus is on better systems, clearer accountability, and building a business that depends less on me. I’m also exploring how AI can help with operating work—from refreshing our website to reviewing the month-end close—and learning what requires clear direction, careful review, and human judgment.
Latest Writing
Notes on business ownership, management, technology, and lessons from the work.
When AI Started Doing the Work: Lessons From Refreshing Our Website
An overdue website refresh changed how I think about AI—from a tool that gives me instructions to something I can delegate work to, with direction and review.
When Cybersecurity Is Really a Management Problem
Mark Su explores how access, retention, data collection, and workflow decisions shape cybersecurity risk, with six questions for professional firm leaders.
ABOUT MARK
I became an entrepreneur by buying a business. Running it became the real education.
My background began in finance and accounting. I later became interested in entrepreneurship through acquisition and eventually acquired the business I now operate.
I don’t write because I believe I have all the answers. I write because documenting what works, what fails, and what changes my thinking may be useful to others.
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